1. Status and scope
This page explains this marketing website, UnitDeck Local and related support, and summarizes Cloud privacy separately. The complete policy at app.unitdeckstudio.com/privacy governs information handled by UnitDeck Cloud; it does not cover Local planning data on your PC.
This page summarizes the Cloud policy published on the app site. It is not a replacement contract. Read the linked full policy for all conditions; that document is the reference for UnitDeck Cloud.
2. Who is responsible
UnitDeck Studio is responsible for information it handles for this website, UnitDeck products, product support, and its own Cloud-service operations. Contact: support@unitdeckstudio.com.
An organization using UnitDeck Cloud may separately determine why and how personal data is placed in its Workspace. In that situation, users should first direct organizational-content requests to their Workspace administrator. Paddle separately controls personal data it processes as Merchant of Record for a transaction.
Business information
- Business name
- UnitDeck Studio
- Business registration number
- 198-56-01055
- Business address
- 602, 148, Hyeonam-ro, Suji-gu, Yongin-si, Gyeonggi-do, 16880, Republic of Korea
- Contact
- support@unitdeckstudio.com
3. UnitDeck Cloud privacy
Cloud processes account and billing information for its own service operations and workspace content on the customer organization's instructions. Account data includes email, display name and a hashed password; it also processes roles, preferences, sign-in/session records, workspace content, files, audit logs, billing references and support communications. Full details, controller/processor roles and privacy requests are covered by the app policy.
4. UnitDeck Local data
UnitDeck Local stores user-entered planning data on the user’s Windows PC and does not automatically synchronize it to UnitDeck Cloud. It does not require a UnitDeck account.
- Database:
%APPDATA%/FennecDeck/fennecdeck.sqlite - Attachments:
%APPDATA%/FennecDeck/attachments/ - Resource image icons:
%APPDATA%/FennecDeck/resource-icons/ - Backups:
%APPDATA%/FennecDeck/backups/ - Troubleshooting logs:
%LOCALAPPDATA%/FennecDeck/logs/
The internal folder name FennecDeck remains to protect data created by earlier versions. Full ZIP backups can include the SQLite database, task attachments, resource image icons, a manifest, and integrity hashes. Full restore validates the archive and creates a pre-restore backup. Legacy .sqlite and .db files are database-only restores. Local files and archives are not app-encrypted, so users must store them securely.
Clear All Data creates a pre-reset backup and may leave backups and logs. Uninstalling may leave Local data so that it can survive a reinstall. Users who want complete removal should first preserve anything needed, then review and remove the %APPDATA%/FennecDeck and %LOCALAPPDATA%/FennecDeck folders.
Microsoft Store may process acquisition, installation, update, account, and diagnostic information under Microsoft’s own terms and privacy statement. UnitDeck Local has no purchase or trial entitlement gate, and UnitDeck Studio does not process payment-card data for the free Local app.
5. Cloud data locations and operations
UnitDeck Cloud uses the following service locations:
- Vercel: application hosting and server-side processing in Virginia, United States.
- Supabase: database in us-east-1 (Northern Virginia, United States).
- Cloudflare R2: file storage in Eastern North America.
- Daily backups are stored in the same Eastern North America region as the Cloudflare R2 storage.
Cloud service data is stored and processed in the United States. UnitDeck Studio operates the service from the Republic of Korea.
We do not promise that data will be stored in your country or in any other country outside the United States.
These locations describe UnitDeck Cloud infrastructure. They do not change where UnitDeck Local stores files on your PC or the independent data practices of providers such as Paddle.
6. Why information is used
Information may be used to authenticate users; provide and administer accounts and Workspaces; enforce membership, role, and Workspace isolation; deliver purchased capabilities; operate billing entitlements; answer support requests; protect the service; prevent abuse and fraud; maintain audit and diagnostic evidence; comply with law; and improve reliability.
The legal basis depends on jurisdiction and context and may include performing a contract, legitimate interests in operating and protecting the service, legal obligations, and consent where required. Marketing use requires a separate lawful basis and consent where applicable.
8. Identity, hosting, and service providers
UnitDeck Cloud uses email-and-password workspace accounts. Passwords are stored in hashed form, not as plaintext. The app policy describes sign-in records, session cookies, access controls and the service providers involved.
UnitDeck Cloud uses Vercel, Supabase and Cloudflare R2 at the locations described in section 5. Service providers receive only the access reasonably needed for their role and are subject to applicable contractual and legal safeguards.
9. Paddle billing and data sharing
For eligible paid Cloud orders, Paddle acts as authorized reseller and Merchant of Record. Paddle independently processes checkout identity, contact, address, business, purchase, payment, tax, device, and fraud-prevention information under the Paddle Privacy Notice.
Paddle may provide UnitDeck Studio with customer, address, business, product, subscription, transaction, amount, currency, tax, invoice, refund, and risk information needed to activate and administer the service, support the order, prevent abuse, and reconcile billing. UnitDeck Studio does not receive or store full payment-card numbers from Paddle Checkout. Paddle privacy requests may be submitted through the channels in Paddle’s notice.
10. Retention and deletion
Information is retained only as long as reasonably needed for the purposes described, including active service, support, security, audit integrity, dispute resolution, fraud prevention, tax, accounting, and legal obligations. Different categories may require different periods.
Cloud retention follows the app policy: sign-in attempts are kept for 30 days; workspace content is kept read-only for 90 days after a trial or subscription ends and may then be deleted; confirmed early-deletion requests are completed within 30 days; deleted data leaves backups within 35 days; exports expire after 7 days. Billing/tax records are retained for 5 years, and support correspondence for 3 years from the last message, with legal exceptions as stated in the full policy. Local files remain under your control on your PC.
11. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent and may complain to a competent authority. Contact support@unitdeckstudio.com. We may need to verify identity and authority.
For content controlled by an organization, contact the Workspace administrator first. For Paddle transaction data, use the privacy channels in Paddle’s notice. Local users can manage their own files through backup, restore, reset, and direct file controls.
12. Security and international transfers
UnitDeck Studio designs Cloud access around authenticated sessions, server-side membership and role checks, Workspace-scoped data boundaries, audit evidence, and proportionate operational safeguards. No transmission or storage method can be guaranteed absolutely secure.
For customers in the European Economic Area (EEA) or the United Kingdom (UK), this service involves transfers outside the EEA or UK, including storage and processing in the United States and access for operations from the Republic of Korea. Applicable data-protection law and appropriate safeguards apply to international transfers where required. Contact support@unitdeckstudio.com for information about the safeguards relevant to your data.
13. Children
UnitDeck Cloud is a business service and does not knowingly hold personal data about anyone under 14, or under 16 where that is the age set by local law. If you believe such data has been provided, contact support@unitdeckstudio.com so it can be removed. See the full app privacy policy for details.
14. Changes and contact
We will update this policy when actual Cloud hosting, identity, billing, analytics, subprocessors, product capabilities, or retention practices change. Material changes will be announced or consent requested where required.
Privacy, support, and data requests: support@unitdeckstudio.com.